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ANDON Rapid Response · Medical Devices

Medical Devices · WeChat Andon Calling
Escalation & PDCA Loop

医疗器械Andon Rapid Response System
Customer Voice

The ANDON system raised the speed of detecting and resolving shop-floor exceptions, with data analysis supporting continuous improvement: the WeChat mini-program runs the call–respond–resolve–confirm flow; intercom alerts and multi-color tower lights are supported; every andon step supports escalation via email, SMS, intercom and voice broadcast, with PDCA loops and history export.

ANDON Rapid Response · Medical Devices
01
SOLUTION

Five Functional Modules

01

Andon Calling

WeChat mini-program call–respond–resolve–confirm flow with intercom and tower alerts

MODULE 01
02

Visual Management

Dashboards monitor equipment run/stop status and step durations in real time

MODULE 02
03

Escalation

Email, SMS, intercom and voice broadcast escalation at each step

MODULE 03
04

Issue Resolution

Simple resolution analysis plus PDCA closed-loop workflow

MODULE 04
05

Report Management

Event history export and scheduled email reports

MODULE 05
06

A Plan Built for Your Line

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02
ON SITE

On the Customer Floor

Customer Site · ApplicationCustomer Site · Application
On Site · In OperationOn Site · In Operation
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